If you're searching for a reliable insurance partner in the United States, here's an in-depth, human-friendly overview of Platinum Insurance Group (PIG) — what people are saying, how they operate, and what you might expect. While many reviews appear on Google and other platforms for their Utah region, the themes they reflect tend to apply broadly to how the business works.
Who they are
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Platinum Insurance Group is based out of Pleasant View, Utah with a listed address at 2721 N US-89 Suite 300, Pleasant View, UT 84404.
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They are an independent agency, meaning they represent multiple insurance carriers (for auto, home, business, life, etc.) rather than being tied to just one.
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Their model emphasizes comparing coverage and price, then personalizing the policy to the customer’s needs.
They serve clients for personal (home, auto, life) and business (commercial, business auto) insurance needs.
What Google & other reviews say
✅ The positive
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Many clients highlight responsiveness and personal attention:
“Kyle is always helpful any time I call with questions. He is always willing to help with any of my issues.”
Another frequent comment: they helped save money through better quotes:
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“Within a short period of time in one day, I had a quote comparing to my current policy holder which ended up saving me $200 on my homeowners policy yearly …”
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Multiple reviewers say they value the broad carrier access:
“They work with more than one insurance company so they can really work to get you rates!”
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A review summary from a local business directory shows a 4.9/5 rating from 165 reviews for their Ogden, UT location—indicating strong customer satisfaction in that region.
⚠️ The criticisms
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There are occasional cases where communication or follow-through didn’t meet a client’s expectations:
“They never follow through with what they say and make changes to my policy without my approval. Communication here is absolutely terrible.”
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On the BBB site, the agency is noted as not accredited in some profiles, which doesn’t necessarily mean poor quality — but worth noting in your evaluation.
Why these reviews matter for you
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Personalized Service: If you value being able to talk to someone who takes the time to understand you (your home, your car, your business), the positive reviews suggest PIG does well in that area.
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Competitive Pricing: Because they work with a variety of carriers and emphasize finding good rates, you might see savings compared with a one-carrier agency.
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Carrier Access: Using one agency that can shop across carriers means you may avoid having to contact multiple agencies yourself.
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Consistency & Follow-Up: The best-reviewed comments highlight the follow-through and help with claims or documentation; however, you’ll want to ask upfront about how they handle changes, renewals, and customer communication to avoid the pitfalls some reviewers note.
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Review Depth: While Google/local directory reviews are strong, accreditation (like BBB) isn’t uniform. That’s fine — it just means you should do your homework (check licences, ask for references, see sample policies).
Tips for using reviews effectively
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Ask for examples: When speaking with the agency, ask: “Can you share a recent example where you found a better carrier or rate for a client like me?”
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Clarify follow-up protocols: How often do they review your policies? What’s their process for renewals, claims, or policy changes?
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Identify your priority: Is price your top concern? Or is it service (fast response, clarity, documentation)? Reviews suggest PIG does well on both — but knowing your priority helps you focus the conversation.
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Get a comparator quote: Even good agencies benefit from competition. Get a couple of quotes (from PIG plus another independent agency) to see differences in coverage and cost.
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Check local relevance: If you’re outside Utah (since PIG is based there), ask if they service your state and carrier options in your region.
Final thoughts
If you’re shopping for an insurance agency in the U.S. and want more than just “hand-you-a-policy,” the reviews for Platinum Insurance Group point to a company that emphasizes access to multiple carriers, responsiveness, and client-focused service. Of course, like with any service provider, your experience will partly depend on which agent you work with (some reviewers name specific agents like Julie, Kyle, or Russ) and how proactive you are in engaging.
Welcome! Today, we will talk about Platinum Insurance Group. Let's read some Google Reviews. This will help you understand their service better. Customer reviews are important. They tell us what to expect.
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What is Platinum Insurance Group?
Platinum Insurance Group is an insurance company. They offer many types of insurance. This includes car, home, and health insurance. They work to provide good coverage and service to their clients. Many people use their services. But, what do customers say?
Google Reviews
Google Reviews give us real opinions from customers. People share their experiences. They tell us what they like and what they don't like. Here are some reviews about Platinum Insurance Group.
Positive Reviews
Many customers are happy with Platinum Insurance Group. They say the service is good. The staff is friendly. Claims are handled quickly. Here are some examples:
- John D. says, "Great service! I had a car accident. They helped me fast. My claim was easy."
- Mary S. writes, "The staff is very nice. They explained everything clearly. I feel safe with their insurance."
- Sam K. shares, "I have home insurance with them. They are always ready to help. Good company."
These reviews show happy customers. They like the service. They trust Platinum Insurance Group.
Negative Reviews
Not all reviews are good. Some customers are not happy. They had problems with their service. Here are some examples:
- Anna L. says, "I had a hard time with my claim. It took too long."
- Mike T. writes, "The staff was not helpful. I did not get the answers I needed."
- Jane R. shares, "I found their prices too high. I switched to another company."
These reviews show some problems. Some customers had issues with claims or staff. Others found the prices high.
Summary of Reviews
Platinum Insurance Group has many reviews. Most are positive. Customers like their service and friendly staff. They handle claims well. But, some customers had problems. They faced delays or high prices. Overall, the company has a good reputation.
Why Read Google Reviews?
Google Reviews are helpful. They give us real customer opinions. We learn about good and bad experiences. This helps us make better choices. When looking for insurance, read the reviews. They can guide you.
How to Write a Google Review?
Writing a review is easy. Follow these steps:
- Go to Google and search for Platinum Insurance Group.
- Click on their business listing.
- Scroll down to the reviews section.
- Click "Write a review."
- Rate your experience with stars (1 to 5).
- Write your comments in the box.
- Click "Post" to submit your review.
Your review helps others. It also helps the company improve.
Credit: platinuminsuranceagency.com
Frequently Asked Questions
What Services Does Platinum Insurance Group Offer?
Platinum Insurance Group offers auto, home, life, and business insurance.
How Do I Leave A Google Review For Platinum Insurance?
Search for Platinum Insurance Group on Google. Click "Write a review. "
Is Platinum Insurance Group Highly Rated On Google?
Yes, Platinum Insurance Group has many positive reviews on Google.
How Can I Contact Platinum Insurance Group?
You can contact them via phone or their website contact form.
Conclusion
Platinum Insurance Group has many reviews on Google. Most customers are happy. They like the service and staff. Some had issues with claims or prices. Reading reviews helps us understand the company better. If you have used their service, write a review. Share your experience. Help others make good choices. Thank you for reading. Have a nice day!
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